Note:  Netmatrix does not provide any Technical Phone Support for this product.  We have designed this web page for our customers who wish to use this product.  If you have any problems with configuring Outlook contact Microsoft at http://www.microsoft.com/outlook/ for configuration help beyond what is suplied here.  

For MicroSoft Outlook 98 instructionsclick here.
For MicroSoft Outlook XP instructions click here.

In the illustrations below, where it has first.last replace this with your email address, ie. joe.smith (or what ever your email address was set up as) Where it says yourdomain.com or mail.yourdomain.com replace with your domain name ie. netmatrix.com or mail.netmatrix.com

Email: MS Outlook   

You must properly configure the Internet Mail information service to send and receive mail with Outlook. To configure this information service, follow these steps:   

GO HERE IF YOU ARE MAKING CHANGES
OR CHECKING YOUR SETTINGS


1. Start Outlook, and on the Tools menu, click Accounts. 



2. Click on the Mail: Tab  

  
3. Click Add: Mail...  

The Internet Connection Wizard will open

4. Type in your real name: ie Joe Smith

5. Click the Next> button:

6. Type in your email address: ie joe.smith@yourdomain.com

7. Click the Next> button:


8. My incoming mail server should be POP3
Type in mail.yourdomain.com for both Incoming mail and Outgoing mail. ie mail.netmatrix.com

9. Click the Next> button:

10. type in your account name: ie joe.smith
and your password:
If you don't know what they are conntact your IT manager.

11. Click the Next> button:

12. Click the Finish button:

START HERE IF YOU ARE MAKING CHANGES
OR CHECKING YOUR SETTINGS


You should have something that looks like this:

13. Highlight your email Account and click the Properties button:

14. On the General Tab you should have something that looks like above.
(Of course it should have your information in the boxes.
If it's not correct with your information, make any changes and click Apply.

15. Click the Servers Tab.

16. On the Servers Tab you should have sonething that looks like above.
(Of course it should have your information in the boxes.
Make sure you Check the box: "My server requires authentication"
If it's not correct with your information, make any changes and click Apply.

17: Click on the Advanced Tab.



18: Change the "Outgoing mail (SMTP): from 25 to 24

19: Drag the Server Timeouts to Long

20: Click the Apply Button
21. Click the OK button.
22. Click the Close button exit back to the main OutLook Window.

You are now ready to send and reveive email.

Last updated February 24, 2001.
If you experience any problems contact:
email support@netmatrix.com
(403) 686-1169